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Terms & Conditions

Customer Support

Welcome to our Customer Support section. At wearegriha, we are dedicated to providing exceptional assistance to our customers. This is the place where you can learn about our services, get in touch with us, and find answers to your queries. We are committed to ensuring your satisfaction and building a strong relationship with you as a valued customer.

Privacy Policy

Our Privacy Policy is designed to inform you about how we handle, store, and safeguard your personal information. We prioritize the security and confidentiality of your data, and we utilize secure payment methods to ensure your privacy. Rest assured that we are transparent about our data collection practices and are dedicated to earning your trust for a lasting partnership.

Business Inquiries

For businesses interested in partnering with us, our Business Inquiries section provides valuable insights into how you can collaborate with wearegriha. We believe in clear communication and providing comprehensive details to foster successful partnerships. Join us in our mission towards sustainable agriculture and explore the opportunities for collaboration.

Pricing and Payment

  • All prices are listed in INR (₹) and include applicable taxes unless stated otherwise.

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  • We accept payments via secure gateways such as [Razorpay / PayU / Stripe / etc.].

  • Orders are confirmed only after successful payment.

  • We reserve the right to change prices or promotional offers at any time. 

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Shipping and Delivery

  • We ship across India through reliable courier partners.

  • Delivery timelines are estimated and may vary based on your location.

  • Griha is not responsible for delays due to courier, weather, or unforeseen circumstances.

  • In case of wrong address or failed delivery attempts, re-shipping costs may apply.

Returns, Exchanges, and Refunds

  • We want you to love your purchase!
    Please refer to our [Return & Refund Policy] for detailed terms. In summary:

  • Returns are accepted within 7 days of delivery for eligible items.

  • Items must be unused, undamaged, and in original packaging.

  • Custom or sale items may not be eligible for return.

  • Refunds are processed within [5–7] business days after inspection.

Cancellation Policy

  • Orders can be cancelled within [24 hours] of placement if not yet dispatched.

  • Once shipped, orders cannot be cancelled.

  • Refunds for cancelled orders (if applicable) will be issued to the original payment method.

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